Privacy Policy

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Effective Date: 17/11/2024

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1. Introduction

Welcome to Poo-Busters. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.poo-busters.co.uk (the “Site”), and use our services.

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2. Information We Collect

We collect the following types of information:

  • Personal Information: When you sign up for our services or contact us, we may collect personal details such as your name, email address, phone number, and address.

  • Payment Information: If you make a payment through our Site, we collect financial information necessary to process your payment, such as credit card details or bank account information. This information is processed by our payment processor and is not stored by us.

  • Usage Data: We may collect data on how you use our Site, including IP address, browser type, and pages visited.

 

3. How We Use Your Information

We use your information to:

  • Provide Services: To process and manage your subscription, including billing and communication related to our services.

Customer Support: To respond to your inquiries and provide customer support.

  • Improve Our Services: To analyze usage patterns and enhance our services and website.

  • Marketing: To send promotional information about our services, provided you have opted in to receive such communications.

 

4. How We Protect Your Information

We implement a range of security measures to ensure the safety of your personal information. This includes using secure servers, encryption technologies, and secure payment processing systems. However, no data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

5. Sharing Your Information

We do not sell or trade your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third-party service providers who assist us in operating our Site and providing our services, such as payment processors and email service providers. These parties are bound by confidentiality agreements.

  • Legal Requirements: If required by law or in response to valid requests by public authorities, such as to comply with a legal obligation or to protect our rights.

 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that help us understand how you use our Site and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our Site.

 

7. Your Rights

Under UK data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request corrections to any inaccurate or incomplete data.

  • Erasure: Request the deletion of your personal data, subject to certain exceptions.

  • Restriction: Request the restriction of processing your data in certain circumstances.

  • Objection: Object to processing based on legitimate interests or direct marketing.

  • Data Portability: Request the transfer of your data to another organization.

To exercise these rights, please contact us at info@poo-busters.co.uk.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. We encourage you to review this Privacy Policy periodically.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Puppy Pal

Email: info@poo-busters.co.uk
Phone: 07972 932 065